Terms & Conditions

TERMS & CONDITIONS

Shipping 

ITEMS ship by Regular postage within Australia. Express postage is also available at an additional cost. This option may be selected during check out Procedure. Larger items may ship with Direct Freight or Couriers Please as deemed suitable.

Orders ship same day, or next business day once cleared funds have been received. It is our aim to get your order to you as quickly and seamlessly as possible with minimum fuss and maximum convenience.

INTERNATIONAL: We ship to international destinations, please contact us for an international shipping quote.

Occasionally orders may be delayed in the postal service, unfortunately this is beyond our control, however we use our best endeavors to resolve any issues should they arise. Ultimately Blue lpg are not responsible for shipping delays and are not liable for compensation should any delay occur.

PAYMENT POLICY

Accepted Methods of Payment

Credit Card (Visa, Master Card,)

Check/Money Order

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card payment will be refunded in Full.

Mailing Address for Check/Money Order

Blue LPG Pty.Ltd.

Po Box 31

Hurstbridge Vic 3099

p. 1300307795    f. 03 86486827

RETURNS & REFUNDS 

How To Return an Item

Goods may be returned up to 30 days after purchase. 

Goods must be in original, un-used condition. Goods that have been used, installed, or damaged will not be accepted for return unless deemed faulty as a result of manufacturing defect

Postage costs are not refundable, all return postage costs are at the purchaser's expense.

Please email info@bluelpg.com.au to request a refund.

 All shipping and freight charges are to be borne by the purchaser.

Include in your package a signed letter stating your full name, shipping address, your email address, the reason for your return and the original receipt or invoice number.

Mail your returned item to:

Blue LPG Pty.Ltd.

Po Box 31

Hurstbridge Vic 3099

p. 1300307795   f. 03 86486827

RESTOCKING FEE

Some items may be subject to a 15% restocking fee, Special order items may incur a 20% restocking fee. This will be deducted from your refund.

Original shipping and handling fees paid on your order are not eligible for return and will not be refunded.

EXCHANGES

If your item has not been used or installed, you may exchange your item for a different item. You will not be subject to a restocking fee in this case, however return shipping and postage fees are at the purchaser's expense.